Pompei & Company
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  Stained Glass & Fine Architectural Accessories !

Museum Quality Crating
 & Shipping


click crate for crating
details & return policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pompei & Company
Stained Glass Studio/Showroom
454 High Street ( Rt 60 )
Medford, MA 02155

Telephone •
     781.395.8867
Fax •
      781.396.5441
Email  •

    info@pompeiglass.com

 

 
The Ordering Process  ~ Custom Commissions

 
We welcome custom commissions from any destination within the USA and Canada.

With the advent of email  and colorized computer software programs, we are now able to transport the Pompei Studio into your living room.

You will work directly with Joseph Pompei, who will assist you you in determining a design direction along with the selection glass colors and textures.

Here's how the custom ordering process works:

• Contact Joseph Pompei at 781-395-8867 to initiate a discussion about your project.  You will discuss your goals, design themes, color palate, privacy requirements and budget.

• After determining a preliminary design direction, you will be provided with a accurate price quote, including crating & shipping charges along with an estimated timetable for delivery.

• If you decide to proceed with the commission, you will be asked to provide a design deposit of 20% of your total order.

• After receipt of design deposit, a colorized design proof, drawn to scale, will be prepared for your review.  The design will be either emailed or sent to via the US Postal Service.

• A sampling of actual glass colors chips and textures along with a glass color key will be mailed to you at the same time.

• Upon the final approval of your design and selection of your glass, you will be asked to approve the design by signing off and returning the design to Pompei & Company, along with the balance of a 50% deposit as a fabrication deposit. 

• You will be notified when your commission has been completed and ready to ship, and be given the choice of paying the balance due C.O.D. or by prepaying with a bank check, VISA or MasterCard.

• Finally, in order to assure that your commission arrives safely,  we build a museum quality custom crate for each shipment, and will include any special installation and maintenance instructions.