Museum Quality Crating
 & Shipping

click crate for crating
details & return policy

 
We welcome custom commissions from any destination within the USA and Canada.

With the advent of fax machines, email  and colorized computer software programs, we are now able to transport the Pompei Studio into your living room.

You will work directly with Joseph Pompei, who will work directly with you in determining a design direction along with the selection glass colors and textures.

Here's how the custom ordering process works:

• Contact Joseph Pompei toll free at 888-395-8867 to initiate a discussion about your project.  You will discuss your goals, design themes, color palate, privacy requirements and budget.

• After determining a preliminary design direction, you will be provided with a accurate price quote, including crating & shipping charges along with an estimated timetable for delivery.

• If you decide to proceed with the commission, you will be asked to provide a Design Fee of 20% of your total. For example, if  your order is $1200.00, your Design Deposit  will be $240.00. 

• After receipt of Design deposit, a colorized Design Proof , drawn to scale, will be prepared for you.  The design will be either emailed or sent to you via the US Postal Service.

• A sampling of actual glass colors chips and textures will also be included with the Design Proof.

• Upon the final approval of your design and selection of your glass, you will be asked to approve the design by signing off and returning  the design to Pompei & Company, along with the balance of a 50% Deposit as a Fabrication Deposit. If your order was $1200.00, you would be asked to send $400.00, meaning that with your $200.00 Design Fee, you would have prepaid 50% of your order.

• You will be notified when your commission has been completed and ready to ship, and be given the choice of paying the balance due C.O.D. or by prepaying with a bank check, VISA or Mastercard.

• Finally, in order to assure that your commission arrives safely,  we build a museum quality custom crate for each shipment, and will include any special installation and maintenance instructions.